An efficient supply chain ensures that goods, by any mode of transport, arrive at their destination on time. Looking at the methods of world trade, more than 80% of goods are shipped across the oceans in containers. However, delivery delays can lead to bottlenecks for companies and thus to customer dissatisfaction.
Recent research has indeed shown that consumers want more visibility when shipping products. They always want to know where their shipment is. About 93% of consumers want up-to-date and accurate shipping information that they can access on request, and 47% of consumers say they actively avoid buying products from companies with poor supply chains.
Understanding the causes of delays in managing shipments in the supply chain can help companies streamline processes, reduce costs and retain customers.
Infographic provided by AV Logistics, stop container demurrage charges